How Vital Sessions Works

From first visit to ongoing support — a simple, guided path toward feeling heard.

01

Confirm your email

Open the chat and enter your email address. Just your name isn't even needed to start.

We ask for a confirmed email so your 3-day free trial only starts once, and so you can come back to your account later.

02

Click the link we send you

One click, no password to remember. The chat unlocks immediately.

This is when your free 3-day trial actually begins — not before.

03

Start talking

Tell your AI companion what's on your mind — no scheduling, no waiting room.

Conversations follow a supportive, CBT- and mindfulness-informed style — the same frameworks many therapists draw on — without claiming to be therapy itself.

04

Keep coming back — or stop, no questions asked

After your 3 free days, continue for $12.99/month, or simply stop using the chat.

There's no cancellation call, no retention flow — you're never charged unless you actively choose to subscribe.

Frequently Asked Questions

Honest answers to the questions we hear most.

Is Vital Sessions a replacement for therapy?
No. Vital Sessions is a supportive AI chat tool, not a licensed therapy service. We encourage anyone who needs clinical care to seek a licensed therapist. Vital Sessions works best as a complement to professional care or as accessible everyday support.
Is my data private?
Your messages are sent over an encrypted (TLS) connection. We don't sell your data or share it with advertisers. Read our full Privacy & Safety page for the specifics of what we do and don't do.
What if I'm in crisis?
Vital Sessions is not a crisis service. If you are in immediate danger, please call 112 or contact a crisis line directly — see our Crisis Resources page, always free and always accessible.
How does the AI companion approach conversations?
It's guided to hold a warm, supportive, CBT- and mindfulness-informed conversational style — active listening, open questions, no diagnoses, no prescriptions. It's built on Claude, Anthropic's AI model.
Can I use Vital Sessions in my language?
Yes — write to us in the language you're most comfortable with, and the AI will respond in that language.
What happens to my conversation after I close the chat?
We don't currently save a transcript of your conversation to your account. It exists only for the duration of your open chat session. Your account itself (email, trial status, subscription) is kept so you don't lose access between visits.
Are there any usage limits?
To keep the service reliable and affordable for everyone, we apply fair-use rate limits (a reasonable number of messages per minute and per day). Nearly all users never come close to these limits in normal use.